Robert Besser
19 Sep 2023, 22:04 GMT+10
LAS VEGAS, NEVADA: A persistent error caused by a cybersecurity breach occurred in the casino rewards accounts of MGM Resorts International loyalty members on September 10.
After the attacks, hackers could make unauthorized transactions on the saved cards of members.
MGM Resorts, the largest casino operator in Las Vegas, said the incident began last weekend and affected reservations and casino floors in Las Vegas and other states.
They also caused video slot machines to shut down, and some customers said their hotel room cards were not working.
The situation entered its sixth day on September 15, with booking capacities still down and MGM Resorts offering penalty-free room cancelations through September 17.
MGM spokesperson Brian Ahern declined to comment when asked about the incident, including what information had been compromised in the breach.
The same week, the world's largest casino owner, Caesars Entertainment, also said it had been hit by a cybersecurity attack.
While its casino and hotel computer operations were not disrupted, it could not confirm that the attack compromised personal information about tens of millions of its customers, it added.
Yoohwan Kim, a computer science professor at the University of Nevada, Las Vegas, said, "When people think about security, they are thinking about the really big super-computers, firewalls, a lot of security systems."
"Casino giants like MGM Resorts and Caesars are protected by sophisticated and expensive security operations. But no system is perfect," he added.
The hacks may have been carried out as a "socially engineered attack," meaning the hackers used phone calls, text messages or phishing emails to breach the system, said Tony Anscombe, chief security official with the San Diego-based cybersecurity company ESET.
"Security is only as good as the weakest link, and unfortunately, as in many cyberattacks, human behavior is the method used by cybercriminals to gain access to a company's crown jewels," he stressed.
It has not been officially confirmed whether either of the affected companies paid a ransom to the hackers.
Get a daily dose of Colorado Star news through our daily email, its complimentary and keeps you fully up to date with world and business news as well.
Publish news of your business, community or sports group, personnel appointments, major event and more by submitting a news release to Colorado Star.
More InformationDUBAI, UAE - The bustling real estate market in Dubai has surged to unprecedented heights, reporting transactions valued at over ...
ANKARA, Turkey: During a meeting, Michael Evans, President of the Alibaba Group, told Turkish President Tayyip Erdogan that the Chinese ...
Islamabad [Pakistan], September 25 (ANI): Pakistan's 40 per cent of the population lives below the poverty line, as per the ...
Islamabad [Pakistan], September 24 (ANI): Ahead of the general elections in Pakistan, the World Bank gave a candid warning for ...
ACCRA, ghana - Hundreds of demonstrators gathered in the Ghanaian capital Accra on Saturday for a third day of anti-government ...
Western politicians are so overwhelmed with the feeling of impunity that they forget about self-preservation, Moscow saysWestern politicians are so ...
BURBANK, California: A note by Needham media analyst Laura Martin released this week revealed that CEO Bob Iger told investors ...
NEW YORK: This week, the Virginia-based Students for Fair Admissions, founded by affirmative action opponent Edward Blum, sued the U.S. ...
WASHINGTON D.C.: This week, the U.S. Department of Health and Human Services (HHS) said that from September 25, it will ...
NEW YORK, USA - After addressing the United Nations on Friday, Pakistani caretaker Prime Minister Anwaar-ul-Haq spoke at a press ...
LONDON, U.K.: Jet engine maker CFM International said this week that thousands of engine components may have been sold with ...
FREMONT, California: This week, brain-chip startup Neuralink, owned by billionaire Tesla CEO Elon Musk, said an independent review board granted ...